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LEISURE TRAVEL INFORMATION
TRAVEL PROFESSIONALS
The travel agents listed here are travel professionals with the
training, knowledge and experience necessary to provide the highest level of
service. All travel agents must submit copies of their training and professional
certificates for our review before their application for listing is approved.
See the
TRAVEL AGENT INFORMATION
section for a detailed description of the minimum requirements for listing.
TRAVEL SPECIALISTS
The travel industry today is much more complex than it was even a
few years ago. There are cruise ships sailing every ocean in the world and just
about every large navigable river. There are hundreds of tour companies offering
thousands of vacation packages to just about everywhere. There are new resorts
and hotel chains springing up all around the world. Regions and countries where
no one would have considered going to a few years ago are quickly becoming
popular vacation destinations. In addition, there are cruises, tour packages and
resort destinations catering to just about every interest and lifestyle
imaginable. This large selection of travel products and destinations makes it
impossible for any one person to be an expert at everything. That’s why many
travel agents today specialize in specific destinations, types of travel and
lifestyles.
To be listed as a specialist for a destination, the travel agents have lived in or traveled to that destination or
have taken a specialist training course to enhance their knowledge of that
destination. To be listed as a specialist for a specific lifestyle, they have completed a lifestyle-training course or personally
experienced a particular lifestyle through their travels.
Any full service travel agent can easily book any type of vacation
to any destination. However, travel agents that specialize in a particular
destination or lifestyle have the additional knowledge and experience to make
your next cruise or vacation a very special one. You will never get this benefit
if you book through an online travel agency.
TYPES OF TRAVEL AGENTS
We list travel agents in one of three categories based on their
training, experience and type of travel products they sell.
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Cruise Only Travel Agents: These are travel agents that specialize in cruises and
cruise destinations. Their training and experience is focused on the products
and services offered by the cruise lines.
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Cruise and Vacation Travel Agents: These travel agents specialize in
cruise and vacation packages. They are either cruise travel agents with a
broader knowledge and experience to include vacation packages or former full
service travel agents that chose to specialize only in cruise and vacation
packages.
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Full Service Travel Agents: Full service travel agents can book any type of vacation
or travel to any destination in the world. They have the broadest knowledge,
training and certification.
HOW TO USE OUR SERVICE
The four drop down search categories on our home page can be used
to find a travel agent anywhere in the United States specializing in any type of
vacation anywhere in the world. Below is a description of each category and how
to use them.
Select Type of Travel: Allows you to select the type of
travel or vacation. You must select this option first.
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Business Travel: This will ensure that only travel agents specializing in business
travel will be listed.
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Cruise Packages: Cruises can be booked individually or in packages that can
include flights, pre or post cruise hotels and excursions at the ports of call.
It is generally cheaper and strongly recommended by travel professionals that
everything, especially your flight, be booked as a package with your cruise.
Just about any travel agent can book a cruise or cruise package.
However, if you would like to book everything separate, or add activities or
destinations that are not part of the cruise package, you may need a full
service travel agent.
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Vacation Packages: Travel agents have access to vacation packages to just about any
destination in the world. You can save up to 30% or more compared to booking
separate flights, hotels and car rentals. They are the best way to travel if you
are on a tight budget or to a destination you are not familiar with.
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Vacations – Custom Air, Car & Hotel: Select this if you want to book a
custom itinerary. It may be a bit more expensive but it will provide the most
flexibility and largest selection of options.
Search by Destination: Select your destination and we
will list all the travel agents that are specialists on that destination.
Search by Lifestyle: Use this to narrow down your
search to travel agents that specialize in the lifestyle and activity that
interests you.
Search by Agent location: This
allows you to search by travel agent location. You can use it to find a travel
agent close to where y
WHY USE A TRAVEL AGENT
With all the travel information on the
Internet and ability to book all kinds of travel products, why would anybody
want to a use travel agent?
Save Time: Contrary to what you may have been led
to believe by the online travel agency commercials, booking directly on their
web sites does not save you time. In fact, it will probably take much longer.
The more complicated your itinerary, the longer it will take you to research,
coordinate and book the various components. Save yourself some valuable time,
contact one of the professional travel agents listed here.
Save Money: Many independent studies have shown
that professional travel agents can save you money compared to booking online.
Travel agents have access to many sources for flights, cruises and vacation
packages and can find better deals than what is available through the online
travel agencies. So save yourself some money by contacting one of the
professional travel agents listed here.
Customer Service: When you book a trip or a vacation, it
is only natural to anticipate everything going as planned. Very few people think
about the possibility of something going wrong and requiring customer service
support from your travel agency.
When you book a trip or a vacation with a travel agent, you
establish a personal as well as a business relationship with that travel agent.
If something goes wrong, your travel agent is your personal representative who
has a vested interest in resolving the problem to your satisfaction.
On the other hand, when trying to resolve an issue with customer service at an
online travel agency, you are just a number, one of possibly hundreds of
disgruntled customer that day. They do not know you nor do you know them. You
don’t even know if they are located in the
US.
Service representatives at the online travel agencies simply do not have the
same incentive to resAlso, the less experienced you are in travel, the greater the
chance in making errors. Every day travel agents get calls from individuals
asking for help in resolving problems with their online bookings. Unfortunately,
once booked, there is nothing a travel agent can do. The best solution is to
call one of the experienced professional travel agents on our list before you
make an online booking.
More Travel Options: Travel
agents have access to significantly more travel and vacation options than what
is available through the online travel agencies. There are hundreds of tour and
vacation companies offering vacation packages to just about anywhere in the
world and catering to just about any lifestyle or interest. They can use the
traditional computerized reservation systems, supplier web sites and can call
the suppliers directly to find and book flights, cruises and vacation packages
that may not available through the online travel agencies.
Knowledge:
The travel agents listed here are
experienced travel professionals. They know the travel products they sell and
the destinations they specialize in. That knowledge and experience is only
available to you when you book through a travel agent. You will never get that
benefit if you book through an online travel agency.
So, why use a travel agent? A more appropriate question is: With
all the advantages in using a travel agent, why would anyone want to book a trip
or vacation without a travel agent? e a travel agent? A more appropriate question is: With
all the advantages in using a travel agent, why would anyone want to book a trip
or vacation without a travel agent?
NOT FULLY CONVINCED?
Here is what independent travel writers are saying about using
travel agents:
“We priced four trips, each of which included airfare for two, a rental car
(except on
Lanai),
and five nights at our preferred hotels. ”
“The result:
Travel agents consistently got us our first-choice hotel, as well as extra
amenities (lei greeting, ocean-view room, etc) at comparable or even lower rates
than what we got when booking online or calling for ourselves to reserve each
component separately." (read the complete article)
Hawaii How-To Get the perfect
vacation at the right price
by Eric Crites, Conde Nast
Traveler July 2000
“Although virtually all travel agents charge fees for their trip planning
services, that can be money very well spent. Good travel agents do more than
offer insights, find low fares and convenient itineraries, provide coherent
documentation and help ensure that all the controllable details of a trip go
smoothly.
They can negotiate with airlines, hotels and cruise lines for
better rates or space that is otherwise sold out. They can get discounted
consolidator tickets on international flights and, sometimes, on domestic
flights. They can proactively monitor your trip plans and tell you if better
itineraries or fares come along. They can get the best seat and cabin
pre-assignments. They will be available for emergencies and flight changes and
act as your advocate in any dispute or problem resolution. Most important, they
can provide personal service and knowledge to plan trips to your preferences.
It's no exaggeration to say that finding and establishing a working
relationship with a good travel agency can be the single most efficient way to
make the most of your travel opportunities.” (read the complete article)
Travel agents give virtuoso performance by
David Bear, Post-Gazette
Sunday July 09, 2006.
“So getting the lowest price that’s out there has now become a
matter of primary importance. Trouble is even the experts are divided on how to
do this.
Some say the answer lies with the Internet, with Web sites such as
www.expedia.com that are chock full of discounted travel in airline tickets,
rental cars, hotels and travel packages. Some rely on calling directly to the
airlines. But the Savvy Traveler says a good travel agent is still your best
bet- more than ever before.
With every trip I take nowadays, I search the Web for the best
price, call the airline involved and call my travel agent. She has always
managed to come up with a fare that is at least as good as I can find and
usually one that is better.” (purchase this article)
Good agents are still the best bet for bargain fares by
Gerry Hall, Toronto Star
April 5, 2003
“You should consider using a travel agent in these seven
situations:
If you are pressed for a time. Let a travel agent can do the research for you. Finding deals on
the Internet can be time consuming, and a travel agent can do the legwork
quickly and efficiently.
Want to take a cruise?
"Travel agents who are cruise specialists can easily find excellent discounts
and/or cabin upgrades," says Dunnan. The overwhelming number of cruises and
destinations make it difficult for the first-time cruiser to select the right
trip, and a travel agent can help with that too.
Road warriors.
Frequent travelers can benefit from a travel agent, because the agent will work
hard to keep your business. You can bet that agents will want to find you the
lowest prices and upgrades so that you'll keep coming back.
Anticipating trouble.
If you're traveling to areas prone to hurricanes during hurricane season, use an
agent, who "will make certain that you are booked into resorts and hotels that
will refund some or part of your costs should a hurricane hit the area. An agent
can also help you move from one destination to another, get you back home and
help you get a refund," says Dunnan. In fact, travel agents are always useful if
you're traveling in an area that has been struck by disaster. "We had a number
of subscribers tell us how their agent helped them deal with travel problems
during the days and weeks after 9/11. More recently, praise for agents came in
from readers traveling in Colorado and
other states during the huge snowstorms.
Planning a complicated itinerary?
Travel agents are invaluable. For example, a first-time trip to
China,
Tibet
and
Russia can
be difficult to plan, and packaged tours aren't for everybody. An experienced
agent can help you put it together, saving you both time and money.
Special needs travel.
Elderly or ill travelers can benefit from the extra care travel agents can
secure. A travel agent can negotiate access for medical equipment such as
wheelchairs and oxygen and can also find you safe and easily accessible
accommodations.
Business interruptions. And
if your airline goes on strike or declares bankruptcy, a travel agent can help
you quickly get an alternative flight. So carry your travel agent's contact
information with you on the trip.” (read the complete article)
When does it pay to hire a travel agent? Nancy
Dunnan, editor of TravelSmartNewsletter.com as quoted by Ismat Sarah
Mangla, Dow Jones Market Watch
Feb 14, 2007
Smart Money magazine summarized everything quite well on the cover
of the June 2007 edition.
“FORGET ONLINE! TRAVEL AGENTS GET BETTER DEALS”
Smart Money tested travel agents from three different travel agencies, asking
them to arrange a trip to
Paris
including round-trip flight from
New York and deluxe hotel. Then Smart Money tried to get the best
deals using Travelocity and Expedia.com. Two of the three travel agent packages
beat the best prices from both Travelocity and Expedia.com. (read the complete article)
Travel Agents Are Staging a Comeback by
Kristen Bellstrom, Smart Money June 2007
It has been proven many times by independent studies that travel agents can find
better deals than is available through online travel agencies. When the online
travel agencies first started, conditions were such that they had a competitive
advantage over many of the travel agents at the time. The travel industry has
changed considerably since then. Today, technology savvy travel professionals
such as the travel agents listed here have the tools and knowledge to find you a
better deal and the experience necessary to provide the exceptional service that
you cannot get at an online travel agency.
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